What we collect

We may collect the following information:

Name and contact details
  1. We may collect personal information directly from you, such as your name, email address, contact details, or other identifiers, when you register an account, make a purchase, or interact with certain features of the application.
  2. Your personal information is used to provide you with access to the application’s features and functionalities, personalize your experience, and communicate with you about your account or transactions.
  3. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  4. You have the right to control and manage your personal information within the application. You can update your account details, manage your communication preferences, or exercise your rights under applicable data protection laws.
  5. You can also choose to delete your account or request the deletion of certain personal information by contacting us through the provided channels or there is an option in app settings page.
Collection/Use of image data
  1. When you grant permission, our application may access your device’s camera or photo gallery to enable features that involve capturing, uploading.
  2. The images you upload or capture within our application may be used for document verification in Video KYC by the application.
  3. We do not share your image data with third parties unless required by law or necessary to provide the services you have requested.
Use of location data

We access your location to verifying your identity and granting access to the application’s features and functionalities.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

For NRP Capitals, your privacy is utmost important. While information is extremely important to enable us to provide you with high quality service, our most important aim is to win customers’ and sub distributors’ trust. Keeping your information secure and using it only as you would want us to, is a top priority for NRP Capitals. The purpose of this privacy policy is to set out the manner and purposes for which NRP Capitals will obtain and process your personal information. NRP Capitals is committed to safeguarding all your confidential information. The following describes our current policies regarding collection, use and disclosure of your personal information which we receive in the course of you accessing our Website and any other services provided through this Website.

By using this Website, you are consenting to the collection and use of your personal information in the way we describe in this policy and our Terms. This Website does not collect personally identifiable information about you except when you specifically and knowingly provide it. NRP Capitals may make use of your personally identifiable information to operate the sites and services and to inform you of new features, services, and products from NRP Capitals and its affiliates. NRP Capitals though may collect your personal information when you register or provide any feedback on this Website.

NRP Capitals has taken all necessary and reasonable measures to protect the confidentiality of the customer information and its transmission through the World Wide Web / internet. However, NRP Capitals or any of its proprietor, founder / associates /employees / affiliates/ associates/ cannot be held liable or responsible for disclosure of the confidential information when in accordance with any law or regulatory authorities or judiciary needing it. However, it is sometimes necessary to provide personally identifiable information about you to a third party, business partners and/or organisation that performs services on our behalf. Such information is only provided in accordance with the law and that our employees, agents and/or affiliates are required to treat the information confidentially and use it exclusively for the purpose for which it is provided.

We do not share your personal information except where permitted by law or for lawful purposes. NRP Capitals may collect public and/or non-public information, personal and/or financial, about you for its lawful business or operational purposes from you or your authorised agents through application form(s), financial information, risk profile, investment selection, beneficiary information and any other documentation supporting the said information. NRP Capitals sends the account statements or financial information pertaining to the clients/investors to be sent over the internet and only through a secure mode. NRP Capitals also ensures that the parties to whom such aforesaid information/data is shared have confidentiality provisions and high levels of security practices, controls and procedures to ensure its protection. Notwithstanding anything mentioned in the Terms, NRP Capitals shall not be responsible or liable, either directly or indirectly, for the authenticity, accuracy of the personal, financial information or any other information submitted by you, for its misuse, not attributable to the acts of NRP Capitals, at any time and in any manner whatsoever. In case you feel that any information provided by you is inaccurate / deficient or requires updating, then you shall ensure to correct or amend such information as soon as possible by getting in touch with us.

NRP Capitals will at all times endeavour to handle transactions efficiently and to resolve any investor or  customer’s grievances promptly. NRP Capitals reserves the right to modify sections of this Privacy Policy at any time without giving any prior notice. Please check this Policy from time to time for any changes. We aim to offer you the very best personal service and the products you need. Your views are important to us. Also, If at any time you believe that NRP Capitals or its users have not adhered to these principles – please help us by letting us know of any way that we can improve our service to you by contacting us at [email protected].